Technical Information and Troubleshooting

Tune in at a Downlink Facility (contact your training coordinator, video facility manager, or IT department) Broadcast downlink coordinates for Thursday, June 1st are:

Horizons 2 (Ku) Digital - Transponder 7-Channel B Downlink Frequency: 11955.5 Horizontal
FEC: 3/4
Symbol Rate: 6.1113
Data Rate: 8.4480

Test time 1:00p - 1:30p EST, 12:00p - 12:30p CST, 11:00p - 11:30p MST, 10:00p - 10:30p PST
Broadcast time 1:30p - 3:30p EST, 12:30p - 2:30p CST, 11:30p - 1:30p MST, 10:30p - 12:30p PST

Technical Support for Downlink Facility: 865-974-5069
 

Available through all Federal Education Networks such as DETN/GETN

Military/Federal Site DETN Facilitator Registration:  All federal and military GETN site facilitators MUST register for these FREE, public domain programs to receive illumination authentication (GETN/Warrior dishes). Sites may register at: http://www.dlnets.com/FEMP/telereg.htm or by calling Ed Kronholm’s Office, the Satellite Registrations Coordinator, toll-free at 877-820-0305 or 888-820-4898

To see sites near you go to: http://getn.govdl.org/, click on Site Locations by State.

Individual participants MUST register at http://208.83.48.222/workshops/registration.ws.  
 

Webcast to your desktop

We will provide a live Webcast (not a Webinar) to enable receiving the FEMP First Thursday Seminars at your desktop computer. You will not need a login or a telephone number to dial into for your audio. This webcast is complete with audio and video of the live satellite broadcast, plus a separate window with the  presentation slides. Be sure and give yourself time to try out the test links before the day of the Seminar.

These Webcasts will be archived after each live broadcast and available 24/7 from a link on the FEMP Training website. The links to all Live Webcasts will be available on this website by the day of each course. The Webcast can also be downloaded to your computer after the live broadcast.

 Things webcast users will need to know/have/do:

1. Test compatibility of the user’s system well before the broadcast using the test links below.  (Call IT support if they have to give you permission to view streaming video)
2. A computer with a broadband connection (at least 512kbs per user on the network) The best viewing results will be with high speed connections.
3. If using Internet Explorer on a PC they will need either Windows Media Player installed or the Microsoft Silverlight browser plug-in.
4. If using another browser (officially only supports Firefox and Chrome) or a Mac they will need the Microsoft Silverlight browser plug-in.
5. Be sure your computer speakers are turned on and the volume turned up before the broadcast.
6. Test your system http://esupport.fcc.gov/index.htm?job=streaming_media
7. Test my Broadband Now - Java is required to run the test. Get Java

Note: If a user has questions or problems with testing, please check the FAQ first, then check with your IT support, and if more help is needed send an email to webcast@listserv.utk.edu or call 865-974-7561. Another source of help is the MS support http://support.microsoft.com/kb/265523

Test links are provided below:

Test Standard Viewer

http://160.36.161.128/UTK/Viewer/?peid=e4dfb322fa8a470aa4d7b57810190229

Test Silverlight Viewer (Download for Silverlight)

http://160.36.161.128/UTK/Viewer/?peid=efdf6821fe4441889a6c14a3e3758c36

A live streaming test has been implemented. Between now and the next Seminar, we will run the test event every business day from 2:00-4:00. 
Access the catalog page at:
http://160.36.161.128/UTK/Catalog/pages/catalog.aspx?catalogId=9a635a92-6be9-429a-9a2c-c6840f73069f

Link to other First Thursday Seminars -  archived and next live broadcasts: First Thursday Seminars

Live Webcast Links for July 1st

Standard Player
http://160.36.161.128/UTK/Viewer/?peid=a40b305d49a64de2867c37c06a4cfdd8

Silverlight Player
http://160.36.161.128/UTK/Viewer/?peid=f10775a0e6954ba7b051a6ccb29ad234

Click here to print these instructions: Webcast Instructions

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