Technical Information and Troubleshooting

Tune in at a Downlink Facility (contact your training coordinator, video facility manager, or IT department) Broadcast downlink coordinates for Thursday, Feb. 4th are:

Horizons 2 (Ku) Digital - Transponder 7-Channel B Downlink Frequency: 11955.5 Horizontal
FEC: 3/4
Symbol Rate: 6.1113
Data Rate: 8.4480

Test time 1:00p - 1:30p EST, 12:00p - 12:30p CST, 11:00p - 11:30p MST, 10:00p - 10:30p PST
Broadcast time 1:30p - 3:30p EST, 12:30p - 2:30p CST, 11:30p - 1:30p MST, 10:30p - 12:30p PST

Technical Support for Downlink Facility: 865-974-5069
 

Available through all Federal Education Networks such as DETN/GETN

Military/Federal Site DETN Facilitator Registration:  All federal and military GETN site facilitators MUST register for these FREE, public domain programs to receive illumination authentication (GETN/Warrior dishes). Sites may register at: http://www.dlnets.com/FEMP/telereg.htm or by calling Ed Kronholm’s Office, the Satellite Registrations Coordinator, toll-free at 877-820-0305 or 888-820-4898

To see sites near you go to: http://getn.govdl.org/, click on Site Locations by State.

Individual participants MUST register at http://208.83.48.222/workshops/registration.ws.  
 

Webcast to your desktop

We will provide a live Webcast (not a Webinar) to enable receiving the FEMP First Thursday Seminars at your desktop computer. You will not need a login or a telephone number to dial into for your audio. This webcast is complete with audio and video of the live satellite broadcast, plus a separate window with the  presentation slides. Be sure and give yourself time to try out the test links before the day of the Seminar.

These Webcasts will be archived after each live broadcast and available 24/7 from a link on the FEMP Training website. The links to all Live Webcasts will be available on this website by the day of each course.  The Webcast can also be downloaded to your computer.

Things webcast users will need to know/have/do:

  1. Test compatibility of the user’s system well before the broadcast using the test links below. 

  2. A computer with a broadband connection (at least 512kbs per user on the network) The best viewing results will be with high speed connections.

  3. If using Internet Explorer on a PC they will need either Windows Media Player installed or the Microsoft Silverlight browser plugin.

  4. If using another browser (officially only supports Firefox and Chrome) or a Mac they will need the Microsoft Silverlight browser plugin.

    5.

  5. Be sure your computer speakers are turned on and the volume turned up before the broadcast.

  6. Test your system http://esupport.fcc.gov/index.htm?job=streaming_media

Note: If a user has questions or problems with testing, please check the FAQ first and if more help is needed send an email to webcast@listserv.utk.edu or call 865-974-7561. Another source of help is the MS support http://support.microsoft.com/kb/265523

Test your system http://esupport.fcc.gov/index.htm?job=streaming_media

Mediasite Test links are provided below:

Test Standard Player

http://160.36.161.128/UTK/Viewer/?peid=19c9ed70c87d4b07b48c552c44db3b8a

Test Silverlight Player (Download for Silverlight)

http://160.36.161.128/UTK/Viewer/?peid=f2efc0fd32fc4329a79cd71d99544f36

A live streaming test has been implemented. Between now and the next Seminar, we will run the test event every business day from 2:00-4:00. 
Access the catalog page at:
http://160.36.161.128/UTK/Catalog/pages/catalog.aspx?catalogId=9a635a92-6be9-429a-9a2c-c6840f73069f

 

Archived Links to the March 4th Energy 101 broadcast:

Standard Viewer

http://160.36.161.128/UTK/Viewer/?peid=e4dfb322fa8a470aa4d7b57810190229 

Silverlight Viewer

http://160.36.161.128/UTK/Viewer/?peid=efdf6821fe4441889a6c14a3e3758c36

 
Click here to print these instructions: Webcast Instructions

 

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